Sorry to hear you've had a tough time with NFO.

FWIW, I've experienced the opposite, with quick response and effective support even after their insurance chair passed away unexpectedly and they had to find a new volunteer (they do appear to be single threaded in this space as a small organization).

I have a personal membership as a caller and we have one for our weekly dance series and both have had new policy coverage certificates sent out in a timely manner annually.

Not to dispute your experience, just to share another data point.

-Don

On Fri, Oct 2, 2015 at 9:54 AM, David Fenwick via Organizers <organizers@lists.sharedweight.net> wrote:
Orange Blossom Ball joined NFO 3 years ago with the intent of utilizing their insurance for our Dance weekend.   After about 12 attempts of trying to contact NFO regarding their insurance over 3-4 months I gave up, didn't stop them from asking for our membership renewal..still no answer when I inquired six months later.

We now get coverage from CDSS...

david  head orange