As local dances begin starting up again in the "post-pandemic" (?) era--or at least in an era when vaccines, tests, and good masks are readily available--a topic has come up that had already been mentioned occasionally in the late 2010s
but that my local dance organization (BACDS, but I'm not writing officially on their behalf) had not yet addressed, namely people showing up at dances and wanting to pay admission electronically.
I'd like to hear about experiences of any other dance organizations that have made the transition to accepting electronic admissions payments. For example, you might address any of the following topics:
* What forms of payments have you started accepting? (Venmo? PayPal? Apple Pay? Google Pay? Square? credit cards? ...)
PEOPLE CAN PAY W CREDIT CARD OR PAYPAL ON OUR PAYPAL PAGE, AVAILABLE ON OUR WEBSITE OR VIA A QR CODE
ALSO CASH AND CHECK.
* What other forms, if any, have local dancers--or prospective dancers--been asking you to accept? Are there specific reasons why you've started accepting particular forms but not others?
SOMEONE ASKED ABOUT VENMO. WE ARE NOT GOING THERE AT THIS POINT.
* What general tips can you offer?
BE FLEXIBLE AND NIMBLE... AND WILLING TO MAKE ADJUSTMENTS AS NEEDED.
* What pitfalls would you warn other organizers to avoid?
I'M NOT SURE HOW WE'LL CHOOSE TO ACCOUNT FOR AMT OF PAYMENT THAT WE ACTUALLY "NET" (VERSUS THE AMT OF THE PMT TO PAYPAL) THE FEES ARE SMALL BUT NOT ENTIRELY INSIGNIFICANT.
WE HAVE AN OPTION ON OUR PAYPAL PAGE FOR PEOPLE TO ADD EXTRA TO COMPENSATE FOR THE FEE. THIS SEEMS USEFUL.
* Did the transition to accepting electronic payments cause your organization to change anything about your admission price structures, or about the way you calculate and deliver performer pay, or about your organization's internal bookkeeping practices? (For
example, if a dance series goes from getting almost all admission payments in cash, with only an occasional check now and then, to having a very high percentage of dancers paying electronically, then paying performers in cash at the end of the evening may
become problematic.)
IT HASNT CHANGED IT YET, BUT IT OCCURS TO ME NOW THAT WE WILL NEED TO KNOW HOW MUCH PEOPLE PAY. WE COMPENSATE PERFORMERS WITH A "GUARANTEE OF X, PLUS POTENTIAL BONUS IF THERE IS ADMISSION MONEY LEFT AFTER EXPENSES". THEREFORE
WE NEED TO KNOW THE TOTAL TAKE.
FOR EASE OF BOOKKEEPING FOR OUR NONPROFIT, WE ARE NOW PAYING PERFORMERS VIA CHECK (FOR PUBLIC PROGRAMS, AND ALSO FOR OUR OTHER PROGRAMS.)
WE MAY REVERT TO PAYING IN CASH AND GETTING SIGNED RECEIPTS (WHICH WE USED TO DO AT DANCES.)
* Do you know of cases where dance organizations did things regarding electronic payments that created unpleasant surprises for performers or for series programmers or for dance managers or for the treasurer or ...? It is apparently starting to be an unpleasant
surprise for some prospective dancers to show up at a dance and learn that they can't pay with their phone, but it would be good if fixing that didn't create unpleasant surprises for anyone else.
WE'VE HAD A COUPLE PEOPLE ASK ABOUT OTHER PAYMENT OPTIONS, BUT I WOULDNT SAY IT'S BEEN
UNPLEASANT FOR ANYONE...
* What other important question(s) should I be asking that I've neglected?
Note that my inquiry here is about regular dance series, not about special events such as dance camps and weekends, where attendees typically preregister and pay in advance.
Note also that even without electronic payments different organizations have had different ways of doing things. So please consider whether there's anything people ought to know about how things work in your village in order to make sense of your reply. For
example: A dance series might or might not have performer pay vary depending on total admission receipts or headcount. Performers might be paid in cash or by check, and if paid in cash they may or may not be asked to sign or initial a form acknowledging payment.
One organization might run a single dance series and have a single person (say, the treasurer) always present to handle the money. Another might run multiple dance series in different cities; any series might have multiple dance managers so that no one person
has to be manager too often; and there might not usually be a person present who has check-writing authority. Dance managers might have different degrees of facility with math and/or with technology. And so on.
IN 2022, FOR NEARLY ALL OUR PUBLIC PROGRAMS (1ST FRIDAYS, SCANDI DANCE, CONCERT), ONLY 4 PEOPLE (TOTAL) CHOSE TO PAY ADMISSION VIA OUR PAYPAL PAGE (PP OR CARD)
AVG OF 3 PEOPLE PER EVENT PAY BY CHECK.
ALL OTHERS PAY CASH.
WE DID DO ONE PROGRAM IN COLLABORATION W A LOCAL THEATER, AND THEY HANDLED PRESALES (100% VIA CREDIT CARD) and TIX AT THE DOOR (SOME CASH, SOME CHECKS, SOME CARDS). THEY PAID US THE TOTAL ADMISSION INCOME VIA CHECK.
Thanks for any advice you can offer.
Regards,
--Jim
REGARDS TOO,
CHRISSY
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