[Callers] Confirming Bookings - Best Practices?

[Alan Winston via Callers]

Most of the places I call which take out of town callers have Facebook 
pages, web pages, etc, and I check those.  Several of those places have 
a standardized reminder email *they* send to booked staff about a week 
before - "We are looking forward to ...".   (At Palo Alto Contra, while 
I book most of the staff, somebody else sends that email.)

[I once did book somebody way ahead of the booking cycle and then lose 
track, so it was a really good thing that person wrote me and said 
"don't see myself on the calendar; what's up?"  Since then have taken 
measures to be sure it doesn't happen again.  Had to apologize profusely 
and sincerely to everybody involved and then rebook one of them.]


If I haven't had separate confirmation I send them an "I'm really 
looking forward to ...  Has anything changed since the last time- same 
hall?" kind of email.

-- Alan


On 5/8/16 12:18 PM, Don Veino via Callers wrote:
> What do folks do to ensure dance booking contacts remember that 
> they've booked you?
>
> I just had my second booking in a row in a certain geography forget 
> that they had booked me. What's curious is that in both cases these 
> dances approached me by email (I could understand it maybe if it were 
> the other way around?), we had an exchange where we clarified the 
> dates, etc. and confirmed we were all set. We agreed to connect again 
> with any final questions on program, accommodation, etc. as we 
> approached closer to the date. The first case turned out to be rather 
> comical in their confusion - the second I can't figure out.
>
> So, short of calling/emailing monthly, what do YOU do to ensure folks 
> remember their booking commitment with you?
>
> Thanks,
> Don
>
>
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